Privacy Notice

Privacy Policy

Introduction

Thank you for visiting this online store. We value your privacy and are committed to protecting the personal information you share while using this website and related services.

This Privacy Policy explains the types of information that may be collected when you visit the website or interact with our services, how that information may be used, and under what circumstances it may be disclosed.

By accessing or using the services provided through this website, you acknowledge and consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy. This may include the transfer and storage of personal information in locations such as the United States, Canada, or Hong Kong, depending on operational requirements. If you do not agree with the terms outlined here, please discontinue use of the services.

1. Information We May Collect

Personal information may be collected through several methods when you interact with the website.

Information You Provide Directly

Information may be provided when you:

place an order
contact customer support
subscribe to newsletters or promotional communications
participate in surveys, contests, product reviews, or promotional events
provide billing or shipping information
communicate with us through other channels

This information may include:

full name
email address
phone number
billing address
shipping address
payment information required to process transactions

Information About Another Person

If you place an order on behalf of another individual or send a product as a gift, we may collect information such as that person’s name, phone number, email address, or shipping address in order to complete the delivery.

Automatically Collected Information

When you browse or interact with the website, certain technical information may be collected automatically either by our systems or by authorized service providers.

This may include:

IP address
browser type and version
operating system
device type
pages viewed
links clicked
browsing duration
referring websites
interaction patterns on the website

Such information may be collected through cookies, log files, pixels, scripts, or similar tracking technologies.

Information from Third Parties

We may also receive supplemental information from third parties, such as:

payment processors
address verification providers
analytics and marketing partners
advertising networks
social media platforms

These sources may provide updated information where permitted by applicable laws and privacy settings.

Combined Information

Information collected from different sources may be combined in order to improve services, personalize user experiences, and better understand customer behavior across devices and platforms.

2. Cookies and Tracking Technologies

Cookies and similar technologies may be used to enhance website functionality and improve the overall browsing experience.

These technologies may help:

maintain proper website operation
remember user preferences
manage shopping cart functionality
analyze website performance
improve marketing relevance
measure advertising effectiveness

Types of cookies that may be used include:

Strictly Necessary Cookies
Essential for core website functionality, including navigation and order processing.

Performance Cookies
Used to understand how visitors interact with the website so improvements can be made.

Functionality Cookies
Allow the website to remember preferences such as language, currency, or region.

Advertising Cookies
Used to display more relevant advertisements and evaluate marketing campaigns.

Disabling cookies through browser settings may affect certain website features. Some systems may not respond to “Do Not Track” browser signals.

3. How We Use Your Information

Information collected may be used for purposes including:

processing and confirming orders
authorizing and completing payments
coordinating shipping and delivery
providing customer support
managing returns, refunds, or exchanges
improving website functionality and services
personalizing user experiences
sending marketing communications where permitted
detecting fraud or preventing unauthorized activity
maintaining internal administrative records
responding to customer inquiries or feedback
complying with legal obligations

Aggregated or anonymized data may also be used for analytics, reporting, or service improvement purposes.

4. How Information May Be Shared

Personal information may be shared in limited circumstances described below.

Service Providers

Information may be shared with trusted service providers who assist with operations such as:

payment processing
shipping and logistics
customer support systems
analytics services
email communications
fraud detection

These providers are permitted to use the information only as necessary to perform services on our behalf.

Business Partners

In certain cases, information may be shared with business partners involved in joint promotions, marketing campaigns, or fulfillment-related activities.

Legal and Security Requirements

Information may be disclosed if necessary to:

comply with applicable laws or legal processes
respond to lawful government requests
investigate fraud or unauthorized activities
protect systems, operations, or public safety
enforce policies or contractual obligations

Business Transfers

If business restructuring occurs — including mergers, acquisitions, or asset transfers — personal information may be transferred as part of the transaction where permitted by law.

Aggregated Information

Non-identifiable aggregated information may be shared with partners for lawful business purposes such as analytics, marketing insights, or operational improvements.

5. Text Messages and Notifications

If you provide your phone number during checkout or registration, you may receive transactional or promotional messages where permitted.

These may include:

order confirmations and delivery updates
checkout reminders
promotional offers
limited-time campaigns

You may opt out of promotional text messages at any time by following the unsubscribe instructions included in the message or by contacting customer support.

6. Accessing, Updating, or Deleting Information

You may request access to, correction of, or deletion of certain personal information held about you, subject to applicable legal and operational requirements.

Requests can be submitted through customer support using the contact details provided below.

7. Communication Preferences

If you no longer wish to receive marketing communications, you may opt out by:

selecting the unsubscribe link within promotional emails
contacting customer support directly

Please note that service-related communications — such as order confirmations, shipping updates, or policy notifications — may still be sent when necessary.

8. Children’s Privacy

This website is not intended for individuals under the age of 13.

Personal information from children under 13 is not knowingly collected. If such information is discovered, reasonable steps will be taken to delete it promptly.

9. Data Security

Appropriate administrative, technical, and physical safeguards are used to help protect personal information against unauthorized access, misuse, or disclosure.

Sensitive information such as payment details is transmitted using encrypted technologies during checkout.

However, no internet-based system can guarantee complete security.

10. Third-Party Websites

The website may contain links to external websites or services operated by third parties.

We are not responsible for the privacy practices, policies, or content of those external websites. Users should review the privacy policies of third-party sites separately.

11. International Data Transfers

Personal information may be processed or stored in different jurisdictions where operational partners or service providers are located, including the United States, Canada, or Hong Kong.

By using the services, you acknowledge that your information may be transferred internationally and handled in accordance with applicable laws in those jurisdictions.

12. Data Retention

Personal information will be retained only as long as necessary to:

fulfill the purposes outlined in this policy
comply with legal and regulatory obligations
resolve disputes
enforce contractual agreements
maintain appropriate operational records

When data is no longer required, it may be securely deleted or anonymized.

13. Policy Updates

This Privacy Policy may be revised periodically to reflect changes in legal requirements, operational practices, or service features.

Any updated version will be published on this page. Continued use of the services following updates indicates acceptance of the revised policy.

14. Regional Privacy Requests

Where applicable under local regulations, residents of certain regions — including California — may request additional information regarding how their personal information is handled.

Privacy-related requests should clearly describe the nature of the request when contacting customer support.